Payment, delivery and return guarantee

Delivery:

Courier delivery in Moscow (with fitting):
The cost of delivery is 400 rubles.
Courier delivery in Moscow region (with fitting):
The cost of delivery is 800 rubles.
Courier delivery by regions of Russia:
Delivery is carried out by EMS by post of Russia.
Delivery is carried out by our partner.
The cost of delivery to the door is 600 rubles, the delivery time is 2-5 working days.

Private:

You can pick up the order yourself from the show-room at: Trekhprudny pereulok d. 11/13 p. 2
We will contact you and agree on the time that suits you.

Payment:

Payment can be made in any convenient way: with the help of a bank card on the store's website or in cash upon receipt of an order.
Orders not from Moscow are carried out only by bank transfer. After confirming the payment, we will send you an order.

Exchange or return of goods of appropriate quality

When buying goods in the studio Luda Nikishina or when ordering through the Internet, the buyer has the right to refuse the goods of proper quality at any time prior to its transfer, and after the transfer - within 7 days. In this case, the buyer must reimburse the seller for the costs incurred in connection with the performance of actions for the delivery of goods.
The buyer has the right to exchange goods of appropriate quality for a similar one within 14 days from the date of receipt, not counting the day of purchase, in case the goods did not fit in shape, size, style, color, size or bundle.
If the buyer refuses the goods, we will refund the cost, except for the cost of delivery from the buyer of the returned goods, no later than 10 days from the date of the buyer's presentation of the relevant demand.
The exchange or return of goods of the proper quality is possible only if it was not in use, its marketable appearance (as well as labels, labels, packaging, etc.), consumer properties, as well as a document confirming the fact and conditions for the purchase of said goods. The buyer's lack of this document does not deprive him of the opportunity to refer to other evidence of the acquisition.
The buyer has no right to refuse the goods of proper quality, having individually defined properties, if the specified goods can only be used by the consumer who acquires it. The list of these non-food goods of proper quality, not subject to return or exchange for a similar product of other size, shape, size, style, coloring or bundling of goods is approved by Decree No. 55 of the Government of the Russian Federation of January 19, 1998.

Exchange or return of goods of inadequate quality

In the event that the goods delivered to the buyer were of inadequate quality due to industrial marriage, the buyer has the right to return it, or exchange for a similar good quality product, provided it is available
The warranty period for the goods is 14 days from the date of purchase.
Requirements for the replacement of goods are met within 7 days, and about the return of the money amount paid for the goods within 10 days from the date of presentation of the relevant demand (if necessary, the examination within 20 days).
We have the right to refuse you in the exchange or return of the goods, if we believe that the detected deficiency is a consequence of the misuse of the goods. In the event of a dispute over the quality of the goods or the reasons for the occurrence of deficiencies, we accept this product from the buyer and carry out an inspection - examination of the goods.
The buyer has the right to participate in the inspection of the quality of the goods and to challenge the expert opinion in court. If, as a result of the examination of the goods, it is established that its shortcomings have arisen due to improper operation, the buyer is obliged to reimburse us for the costs of the examination, as well as the costs associated with its carrying out for the storage and transportation of the goods.
All cases of return and exchange of goods are regulated by legislation in force in the territory of the Russian Federation